Terms of Service

Terms of Service


Effective Date: August 1, 2026 These Terms are governed by Shenzhen First Technology Co., Ltd. By accessing our website and placing an order, you agree to be bound by these Terms.

1. Online Store Terms

- You represent that you are at least the age of majority in your jurisdiction, or have consent from a legal guardian.
- You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
- You must not transmit any viruses, malware or destructive code to our website.
- We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

- We make every effort to display product images, descriptions and prices accurately, but cannot guarantee 100% accuracy of monitor displays.
- All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change specifications at any time without notice.
- We reserve the right to modify or discontinue any part of our service at any time without notice.

3. Pricing & Payment

- All prices are listed in US Dollars (USD) and are subject to change without notice.
- Product prices do not include import duties, VAT, customs fees or local taxes, which are the responsibility of the buyer.
- We reserve the right to correct pricing errors at any time. If an error is discovered after you place an order, we will notify you and give you the option to cancel or proceed at the correct price.
- Payment must be received in full before we process and ship your order.

4. Orders & Shipping

- Receipt of an order confirmation email does not guarantee acceptance of your order. We reserve the right to accept or decline any order at our discretion.
- We will process and ship your order according to our Shipping & Delivery Policy.
- Estimated delivery times are for reference only and are not guaranteed. We are not liable for delays caused by customs, carriers, weather or other factors beyond our control.
- You are responsible for providing an accurate and complete shipping address. We are not liable for lost or misdelivered packages due to incorrect address information.

5. Intellectual Property

- All content on this website (text, images, logos, trademarks, product designs, etc.) is the property of Shenzhen First Technology Co., Ltd.
- Cyctrac is registered trademarks of Shenzhen First Technology Co., Ltd.
- You may not reproduce, copy, modify or use any of our intellectual property for commercial purposes without our prior written permission.

6. User Content

- If you submit reviews, comments or feedback to our website, you grant us a non-exclusive, perpetual, royalty-free, worldwide license to use, reproduce and display such content.
- You represent and warrant that your content does not violate any third party's rights.
- We reserve the right to remove any user content that we deem unlawful, offensive or otherwise objectionable.

7. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied.

8. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, or defective products under applicable mandatory product liability laws.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of our Region.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting on this page. Your continued use of the website constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at support@cyctracebike.com.