About Us – Shenzhen First Technology Co., Ltd.
Our Brand
Cyctrac is a professional cycling brand owned by Shenzhen First Technology Co., Ltd., founded in 2012. We focus on independent R&D, production, and sales of carbon fiber road bikes, mountain bikes, mid-drive electric bikes, and cycling accessories.Our Product Lines
Cyctrac E-Bikes: Mid-drive electric mountain bikes, full-suspension e-bikes and e-bike frame kits.All products undergo strict quality inspection before shipment. We provide a 3-year warranty for bike frames and a 1-year warranty for original components, covering manufacturing defects.
Brand Owner & Manufacturer
Shenzhen First Technology Co., Ltd.Founded: August 6, 2012
Address: 401, Building 2, Yuanhu Industrial Park, No. 404 Golf Avenue, Guangpei Community, Guanlan Street, Longhua District, Shenzhen, Guangdong, China 518110
Scope: Trademark ownership, product R&D, production and quality control
Payment Methods
We support secure payment channels including PayPal, Visa, Mastercard, Klarna, Afterpay, Apple Pay and Google Pay. All payment transactions are processed through encrypted channels.Our Philosophy
Quality first, customer priority. We are committed to providing high-quality cycling products and professional after-sales service to cyclists around the world.Contact Us
Shenzhen First Technology Co., LtdService Email: support@cyctracebike.com
Service Hotline: +8613266849102
Working Hours: Monday to Friday, 9:00 – 18:00 (GMT+8)
All customer inquiries will receive a formal reply within 24 business hours.
